Last updated April 26, 2019.
Creatable Media Limited is a company incorporated in England and Wales (company number 09107042).
This Privacy Policy (“Policy”) covers visitors to pichiapp.com (“Site”) and customers who have purchased from Creatable (“Creatable”, “Us” or “We”). Capitalized terms used in this Privacy Policy shall have the meaning set forth herein.
We collect anonymous information when you visit our Site, primarily to provide better services to all of our customers.
This information is automatically collected and may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, language, and, if you clicked on a link to get to our Site, the web address of that link.
We automatically collect information using “cookies” and Web beacons. Cookies are small data files stored on your computer or device by a website and web beacons are electronic images that may be used on our Site or in our emails. Cookies help us improve our Site, our marketing activities, and your experience. We use cookies to learn which areas of our Site and promotions we run are popular and to count visits to our Site.
Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you set your browser to reject cookies, some features will be unavailable. For more information on how to reject cookies, see your browser’s instructions on changing your cookie settings.
Purchases made on our Site are processed through the payment processing service Paddle. A record of your purchase is stored by Paddle. The only identifiable data that this contains is your email address which is used to locate your order should you need us to.
We use the information we collect primarily to provide, maintain, protect and improve our current services and to develop new ones. For example, we may use your information to:
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Creatable takes the protection of customer data extremely seriously. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data.
We do not share your personal information with third parties without your consent other than:
Creatable takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.
If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use the Site with the consent of your parent or legal guardian.
You may opt out of receiving promotional emails from Creatable by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as important security updates. You may also send requests about your contact preferences, changes and deletions to your information by emailing help@creatable.co. Creatable will respond within thirty (30) days to any request to delete your information.
Creatable may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date above. You agree that your continued use of our Site and services after such changes have been published to our services will constitute your acceptance of such revised Policy.
If you have any questions about this Policy, please contact us at help@pichiapp.com.
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