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Creatable Privacy Policy.

Last updated November 12, 2018.

Creatable Media Limited is a company incorporated in England and Wales (company number 09107042).

This Privacy Policy (“Policy”) covers visitors to creatable.co and pichiapp.com (“Sites”) and customers who have purchased from Creatable (“Creatable”, “Us” or “We”). Capitalized terms used in this Privacy Policy shall have the meaning set forth herein.

Information We Collect.

We collect anonymous information when you visit our Sites, primarily to provide better services to all of our customers.

This information is automatically collected and may include information such as the Operating System (OS) running on your device, Internet Protocol (IP) address, access times, browser type, language, and, if you clicked on a link to get to our Sites, the web address of that link.

We automatically collect information using “cookies” and Web beacons. Cookies are small data files stored on your computer or device by a websites and web beacons are electronic images that may be used on our Sites or in our emails. Cookies help us improve our Sites, our marketing activities, and your experience. We use cookies to learn which areas of our Sites and promotions we run are popular and to count visits to our Sites.

Most Web browsers are set to accept cookies by default. If you prefer, you can choose to set your browser to remove cookies and to reject cookies. If you set your browser to reject cookies, some features will be unavailable. For more information on how to reject cookies, see your browser’s instructions on changing your cookie settings.

Purchases made on our Sites are processed through the payment processing service Paddle. A record of your purchase is stored by Paddle. The only identifiable data that this contains is your email address which is used to locate your order should you need us to.

How We Use Information We Collect.

We use the information we collect primarily to provide, maintain, protect and improve our current services and to develop new ones. For example, we may use your information to:

  • Improve our services, Sites and how we operate our business.
  • Understand and enhance your experience using our Sites, products and services.
  • Provide and deliver products and services you request.
  • Provide customer support and respond to your requests, comments and inquiries.
  • Invite you to participate in customer research.
  • Create and manage online accounts you establish.
  • Send you related information, including confirmations, updates, and support.
  • Communicate with you about promotions, upcoming events and news about products and services offered by Creatable and our selected partners.

Data Security.

Creatable takes the protection of customer data extremely seriously. Technical measures are in place to prevent unauthorized or unlawful access to data and against accidental loss or destruction of, or damage to, data.

Sharing of Personal Information.

We do not share your personal information with third parties without your consent other than:

  • With the owners of products that you purchase from our Sites. We provide them with your email address and purchase information to supplement their customer support, inform you of any important updates and, if specified, keep you informed of related news.
  • For the purposes of a business deal (or negotiation of a business deal) involving sale or transfer of all or a part of our business or assets (business deals may include, for example, any merger, financing, acquisition, divestiture or bankruptcy transaction or proceeding).

Personal Information Security.

Creatable takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse, and unauthorized access, disclosure, alteration and destruction. It is your responsibility to protect your user names and passwords to help prevent anyone from accessing or abusing your accounts and services. You should not use or reuse the same passwords you use with other accounts as your password for our services.

Children.

If you are under 18, or the age of majority in the jurisdiction in which you reside, you may only use the Sites and Creatable Services with the consent of your parent or legal guardian.

Your Information Choices and Changes.

You may opt out of receiving promotional emails from Creatable by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as important security updates. You may also send requests about your contact preferences, changes and deletions to your information by emailing help@creatable.co. Creatable will respond within thirty (30) days to any request to delete your information.

Changes to This Policy.

Creatable may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date above. You agree that your continued use of our Sites and services after such changes have been published to our services will constitute your acceptance of such revised Policy.

Questions.

If you have any questions about this Policy, please contact us at help@creatable.co.

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